9 Jan 2020
State of the art referral centre awarded four “outstanding” ratings in RCVS Practice Standards Scheme.
Paragon Veterinary Referrals team members celebrate their “outstanding” classification.
A West Yorkshire referral centre has joined a select veterinary club after gaining “outstanding” ratings in four separate RCVS Practice Standards Scheme (PSS) categories.
A month after being named overall winner of the 2019 British Veterinary Hospital Association Design Awards, Paragon Veterinary Referrals in Wakefield has been rated outstanding in the following areas:
The report said: “The premises are genuinely state of the art, with all the space and equipment needed to provide a full multi-discipline referral service.
“The outstanding feature was the level of inpatient care, which is impressive with dedicated team leaders and thorough handovers for continuity of care, and the depth of knowledge of the clinical and nursing teams.”
In a special message to Paragon staff, the assessor added: “You have all produced a centre to be proud of, and the feeling of pride and commitment of the team came across very clearly.
“I wish you every success as your reputation grows.”
Paragon operations coordinator Rebecca Lunn said: “Naturally we are delighted. It’s a real tribute to our entire team and our determination to deliver quality care, excellent service and a compassionate approach to ensure the best possible treatment for our animals.”